No More Bad News

My wife had a bad customer service experience over the weekend.  So did my son.  Both experiences involved the same transaction, which was a Fathers’ Day gift for me.  My wife had a problem buying the item and my son had trouble picking it up.  Both swear that they’ll never return to the store in question.

When I heard their stories, my first thought was, "Aha!  A good topic for a blog post."  But, I don’t know about you, but I’m getting tired of hearing about bad customer service.  It’s so much the rule, rather than the exception, that it isn’t news anymore. 

It seems so simple.  If you want to stand out from the crowd, treat people the way you would like to be treated.  It’s not new.  It’s not revolutionary.  It’s just common sense.  It’s a shame that so few people do it anymore, but that gives us an opportunity to distance ourselves from the competition. 

So, from now on, if you want to read about bad service, you’ll have to look somewhere else.  Bad service stories aren’t worth our time.

Have a great day!Smiley

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