Posted on December 7, 2009 by mlbuckley
I spent an extended weekend in Branson, MO, injecting myself with a megadose of Christmas spirit. For those who don’t know, Branson is one of the few places in the world where belief in God and country isn’t just a good thing, it’s the only thing.
Branson is also a shopper’s paradise. Three outlet malls, a [...]
Filed under: Current Affairs, the Economy | Tagged: branson, Christmas, retailing, silver dollar city, small business | Leave a Comment »
Posted on November 27, 2009 by mlbuckley
It’s unfortunate that the media have chosen this particular name for the day that often makes or breaks an American retailer’s year. It is the day when many retailers bottom line changes from red ink to black, but the term still has a negative connotation for many people. In fact, depending on the outcome of [...]
Filed under: Advertising, Marketing and Positioning, Buy Local, the Economy | Tagged: small business, retailing, black friday | Leave a Comment »
Posted on September 17, 2009 by mlbuckley
On Tuesday I pointed you to an article by the Retailer Owners’ Institute called “The Top Five ‘Killers’ of Retail Sales”. As I wrote at the time, the information in the article was very good, but it was from a bean counter’s perspective. Today I’d like to give you my top five list. I’m not [...]
Filed under: Advertising, Marketing and Positioning, Customer Service, Human Resources, Motivation, Sales & Salesmanship, Social Media | Tagged: bob nagen, Customer Service, Doug Fleener, employee satisfaction, retailer owners institute, retailing, small business, susan negin | 1 Comment »
Posted on September 3, 2009 by mlbuckley
OK, I’ll admit it. I’m a hot sauce addict. I have two shelves in the fridge and a cabinet under the sink full of the stuff. Like one of those beagles in the green blazers that sniff out contraband at the airport, I can smell a hot sauce shop a block away.
It’s a good thing, [...]
Filed under: Advertising, Marketing and Positioning, The Internet, the Economy | Tagged: gatlinburg, hot sauce, pepper palace, retailing, small business, you tube | 3 Comments »
Posted on August 31, 2009 by mlbuckley
I don’t want to go off on a political rant but I love capitalism. With the debate about government take-overs of this and that and whether we’re rushing headlong into a socialist state, I can’t help but worry that capitalism is in danger.
My wife and I just came back from a short vacation. We attended [...]
Filed under: Advertising, Marketing and Positioning, Customer Service, the Economy | Tagged: small business, retailing, entrepreneurship, gatlinburg, smokey mountains | Leave a Comment »
Posted on April 27, 2009 by mlbuckley
Just last month we were all concerned about a virus that might attack our computers. The April 1 date has come and gone but according to the experts we’re not out of the woods yet.
Now we’re being warned about a different type of virus. This time the target isn’t our computer, it’s us. [...]
Filed under: General Business, Human Resources | Tagged: centers for disease control and prevention, retailing, small business, swine flu | 2 Comments »