Posted on September 15, 2009 by mlbuckley
Today I want to point you to an article called “The Top Five ‘Killers’ of Retail Businesses” from the Retail Owners’ Institute. You have to keep in mind that the ROI is a group focused on the financial aspects of retailing. Consequently their “Top 5″ don’t include things like marketing, salesmanship, customer service or any [...]
Filed under: Accounting, Credit and Collections, Customer Service, Expenses, General Business, Inventory Control, Purchasing | Tagged: retail, retail owners institute, small business | 1 Comment »
Posted on June 9, 2009 by mlbuckley
The idea for this post comes from another private forum I follow and a discussion about when an independent retailer should be open. By their nature, many indie retailers are one or two man (woman) operations. That means store hours = working hours. It’s only natural to want and need some time off so a [...]
Filed under: Advertising, Marketing and Positioning, Balancing Business and Personal Life, Buy Local, Customer Service, General Business, Human Resources | Tagged: bob negen, retail, small business, store hours, susan negen | 1 Comment »
