Posted on September 17, 2009 by mlbuckley
On Tuesday I pointed you to an article by the Retailer Owners’ Institute called “The Top Five ‘Killers’ of Retail Sales”. As I wrote at the time, the information in the article was very good, but it was from a bean counter’s perspective. Today I’d like to give you my top five list. I’m not [...]
Filed under: Advertising, Marketing and Positioning, Customer Service, Human Resources, Motivation, Sales & Salesmanship, Social Media | Tagged: bob nagen, Customer Service, Doug Fleener, employee satisfaction, retailer owners institute, retailing, small business, susan negin | 1 Comment »
Posted on August 25, 2009 by mlbuckley
This post originally appered on January 14, 2009.
In yesterday’s post, I suggested that you find a reason for your customers and potential customers to find your business indispensible in this weak economy. I hope you’re taking that advice seriously.
Here’s another suggestion: Ask every customer for the sale. Today at the Retail Contrarian blog, my friend [...]
Filed under: Sales and Salesmanship, the Economy | Tagged: Doug Fleener, small business, the Retail Contrarian | Leave a Comment »
Posted on January 14, 2009 by mlbuckley
In yesterday’s post, I suggested that you find a reason for your customers and potential customers to find your business indispensible in this weak economy. I hope you’re taking that advice seriously.
Here’s another suggestion: Ask every customer for the sale. Today at the Retail Contrarian blog, my friend Doug Fleener suggests six ways to conquer [...]
Filed under: Sales & Salesmanship, the Economy | Tagged: Doug Fleener, the Retail Contrarian | Leave a Comment »
